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  • FREQUENTLY ASKED QUESTION

    Rest assured: We have all the answers!

     Is the Wife Pillow for men or women?

    The Wife Pillow is designed for everyone! Its customizable design allows you to adjust the height and firmness to suit your unique body shape and size, ensuring personalized comfort and support for all sleepers.

    What are the different types of fill of Wife Pillow:

    We have different fills:

    Fiberfill: Siliconized fiberfill with a medium buoyancy offers a soft, resilient feel.

    Feather: A softer option mixed with white goose down and some siliconized fiberfill. It's less supportive and tends to be plushier.

    Cooling Shredded Memory Foam: The cooling memory foam with the bamboo shell is Joey and moldy-like memory foam. It’s a high-grade, 80d memory, foam gel infused. The cooling property keeps the memory foam cooler than normal memory foam, but it is not freezing, - cool to-the-touch feeling a fact, as the cooling cover has.

    Charcoal Shredded Memory Foam: Has the same consistency as the Cooling Shredded Memory foam, but this has odor and antimicrobial properties to it.

    Is there a difference between the Hotel Style Down and the Down Alternative Fiber Fill?

    Our Hotel Style Feather Version (Ultrasoft) is filled with a 50/50 blend of quill-free Hungarian goose-down feathers and siliconized fiberfill, this version offers a plush, ultrasoft feel with gentle support — perfect for those who love a cloud-like pillow. While our Fiberfill Down Alternative is made entirely of siliconized fiberfill, this option is very soft and resists clumping, but provides more support than the feather version, making it a great choice if you prefer a bit more structure.

    Both options are designed for comfort — it just depends on whether you like extra softness or a bit more support!

    What is the difference between Cooling and Charcoal Memory Foam?

    Cooling Memory Foam is infused with gel particles that help dissipate heat, preventing the pillow from retaining warmth. Charcoal Memory Foam contains charcoal, which absorbs odors and helps resist bacteria, mold, and allergens, keeping the pillow fresher over time.

    What are the benefit/s of Charcoal Memory Foam?

    Charcoal naturally neutralizes odors and has antibacterial properties, helping to resist mold, allergens, and unpleasant smells.

    What does free extra oomph - Free stuffing - loft customization entail?

    We offer extra filling to all our customers. If you’d like to adjust your pillow's firmness or height, simply text “WifeOomph” to (313) 307-4720, and we’ll help customize your pillow to fit your needs perfectly. You’ll only need to pay for shipping!

     Does the feather stuffing have quills?

    Our feather version features a 50/50 blend of siliconized fiberfill and Hungarian goose-down feathers. The feathers are quill-free, providing a plush, luxurious feel without sharp points for maximum comfort.

     What makes the Wife Pillow different from other pillows?

    The Wife Pillow stands out from traditional pillows with its thoughtful design and customizable features:

    • Adjustable Height & Firmness: It is fully customizable and will allow you to easily add or remove foam through convenient zippers to tailor the pillow to your preferred comfort level, whether you’re a side, back, or stomach sleeper.
    • Ergonomic Support: The contoured design aligns with your spine, relieving pressure on your neck and shoulders for better posture and pain relief.
    • Versatile Use: Perfect for sleeping, lounging, or propping yourself up in bed — it provides sturdy support while remaining soft enough for comfort.
    • Custom Fit for Every Body: Designed to accommodate all body shapes and sizes, it is a versatile option for personalized sleep and relaxation.
    • Premium Materials: Available in four different stuffing options, so you can choose the level of support or softness that works best for you.

    The Wife Pillow is built to go beyond the average pillow, offering a more supportive, adaptable, and comfortable sleep experience!

    How do I adjust the height of the Wife Pillow for my sleeping position?

    The Wife Pillow is designed with an adjustable height feature, allowing you to add or remove foam to customize the pillow’s loft and firmness. It can be done through the two zippers positioned on the sides of the pillow's edges, providing access to the central channel where you can adjust the stuffing which allows you to customize the level of comfort for your neck and shoulders, either by adding or removing stuffing to achieve softer or more supportive sensations.

     What makes the Wife Pillow suitable for neck and shoulder pain relief?

    The Wife Pillow features an ergonomic, contoured design that supports the natural curve of your spine. This helps alleviate pressure on your neck and shoulders, promoting proper alignment and providing relief from pain and discomfort. It’s designed to enhance your overall comfort, whether you’re sleeping, lounging, or resting.

     Is the Wife Pillow comfortable for all sleeping positions (side, back, stomach)?

    Yes! The Wife Pillow is designed to accommodate all sleep positions. Its adjustable height and customizable firmness make it perfect for side, back, and stomach sleepers, allowing you to tailor the pillow to your unique comfort needs.

    How does the Wife Pillow keep my arms from going numb?

    The solution is in the tunnels! Instead of lying directly on your arms, you position them inside the tunnels for maximum comfort.

     Won't the tunnels go down onto my arms?

    No! The Wife Pillow is designed to take most of the pressure off your arm. It’s sturdy enough to maintain its shape for reliable support, yet soft enough to keep you comfortable and help you drift off to sleep.

    Do I need to select the Wife Pillow according to my height and shoulder width?

    No, you don’t need. The Wife Pillow comes with easy-access zippers, allowing you to adjust the height and firmness by adding or removing foam to achieve your ideal comfort level.

     Is this product patented?

    It is! We patented the Wife Pillow back in 2008. It's been in development ever since.

    What is the difference between a topper and an insert?

    Topper: Adjustable—add or remove stuffing to customize firmness and feel.

    Insert: Non-adjustable—one solid, molded piece for consistent support.

    What is the benefit of adding a topper/insert on my wife pillow?

    Using a Topper on an Insert adds height and extra support for better head and neck alignment.

    What are the different types of toppers?

     We have four different types of toppers: Fiber-Filled, White Goose Down Feather 50/50 Siliconized Fiberfill Blend, Charcoal and Cooling Shredded Memory Foam

    Each topper has a zipper for adjustability. You can request extra stuffing when ordering, and we can ship additional fill for any topper.

    What is the between the fiber-filled shell versus the memory foam-filled shell?

    Memory Foam: Made with a shredded blend of memory foam and poly foam clusters, this fill is more supportive and adaptive, contouring your body for enhanced support.

    Fiber Fill: Made of polyester fill, this option is softer than memory foam, providing a plush, cushiony feel.

    Both options offer unique benefits, so you can choose the one that best suits your comfort preferences!

    My Husband pillow had yellow stains when I opened it.

    What may appear as yellow stains are not stains but a natural characteristic of memory foam. Over time, memory foam can develop a yellowish tint due to oxidation, which does not affect the pillow's quality or performance.

    How can I obtain extra foam for my pillow?

    We offer extra filling to all our customers. If you’d like to adjust your pillow's firmness or height, simply text “OOMPH” to (313) 307-4720, and we’ll help customize your pillow to fit your needs perfectly.

     Is the Husband Pillow hypoallergenic?

    The fiberfill version of the Husband Pillow is hypoallergenic, making it a great choice for allergy-sensitive individuals. However, memory foam is not naturally hypoallergenic, so if allergies are a concern, the fiberfill option may be the better fit.

    How do I order a replacement cover for the Husband Pillow?

    You can visit our website to browse the available covers we offer.

     How do I wash my Husband Pillow?

    Hello, you may click the link to see the Washing instructions:

    https://drive.google.com/file/d/1D1M7_GOa6sFuIqz1n28-VDlNSCEVROPr/view?usp=sharing

    For cover: machine wash, warm, tumble dry, normal, low heat, do not bleach. You can wash the cover normally, but when drying it, use medium heat.

    The shell can be spot cleaned and if you need to wash the cover you would have to empty all the memory foam stuffing and you can put the shell into the wash.

    How much does the Husband Pillow weigh?

    The Husband Bed Rest Pillow weighs 9.1 lbs, including the detachable neck roll. The pillow measures 31" in total height, with the neck roll adding 7". The pillow's thickness, from back to front, is 13.5".

    Our customers love the generous size and supportive design, making it perfect for back support, bed rest, reading, or lounging. For the ultimate comfort experience, the Husband Pillow is an excellent choice!

    How tall is the medium?

    Our Medium Husband Pillow stands 23 inches tall, including the neck roll, and has a width ranging from 29 to 32 inches. The neck roll itself measures 5 inches high and 15 inches wide.

    What is the difference between the Original Version of Husband Pillow, the Aspen Edition, and the Fabulous Faux Fur Line?

    Original Version: The classic Husband Pillow features a soft, durable microfiber cover, providing excellent back support and comfort. It includes a detachable neck roll for added head and neck support, a side pocket for small items, and a built-in handle for easy portability.

    Aspen Edition: The Aspen Edition offers a premium upgrade with a luxurious, high-pile velvet cover for an even softer, more plush feel. It maintains the same supportive structure as the Original Version but adds an extra touch of elegance and coziness.

    Fabulous Faux Fur Line: This line takes comfort to the next level with a stylish faux fur cover, adding a chic, modern look to your space. It delivers the same supportive design as the other versions, with the added indulgence of ultra-soft, fluffy fabric

     Is the microsuede cover removable?

    Yes, the cover is removable and machine-washable, making it easy to keep your pillow clean and fresh.

    How do I determine what size to get?

     Choosing the right size depends on your height, comfort preference, and intended use.

    • XXL: Best for taller individuals or those who want maximum support and coverage. Ideal for lounging, reading, or working in bed.
    • Medium: A balanced option that offers great support while being slightly more compact. Suitable for most users.
    • Standard: A more compact version, perfect for smaller spaces, couches, or for those who prefer a lighter pillow.

    How big is the Husband Pillow, and will it fit on my bed or couch?

    The Husband Pillow is available in three sizes to suit different needs:

    • XXL – Our largest and best seller option. 
    • Medium – A balanced size for versatile use.
    • Standard – A more compact option for smaller spaces.

    Whether for your bed, couch, or lounge area, there’s a size that will fit perfectly for your comfort needs!

    How is the neck roll attached?

    There should be a thin slit in the pillow where the straps are located. To secure the pillow, wrap the straps around the button, twist them for a tighter fit, and then loop them through the slit. This allows you to close the pillow snugly, especially near the top, for added support and comfort.

    Is the Husband Pillow freestanding or does it require something to lean on?

    The Husband Pillow is freestanding and designed to provide sturdy back support on its own. Its structured shape and dense filling allow it to stand upright without needing additional support, making it perfect for use on a bed, couch, or floor.

    Can you recline at all using this for reading in bed, or are you forced to sit upright?

    The Husband Pillow provides versatile support, allowing you to sit upright or recline slightly for a more relaxed position. You can adjust your posture by shifting the pillow’s placement or using the detachable neck roll for extra comfort. If you prefer a deeper recline, propping the pillow against your headboard or wall can offer additional flexibility.

    Does it have to be assembled?

    After unboxing, let the pillow decompress for up to 72 hours to fully expand. For faster results, you can:

    • Shake the pillow to help loosen and distribute the filling.
    • Tumble dry on medium to high heat for 20 minutes to speed up fluffing.

    The pillow will naturally expand over time, but these steps can help it reach its full shape and comfort more quickly.

    How does the pillow come? Is it ready to use or rolled up?

    Your pillow will arrive vacuum-sealed in a compact box for easy and safe shipment. This helps protect the pillow and makes unboxing more convenient.

    I suffer from chronic back pain; looking for a firm pillow to support my cervical & lumbar spine while seated in bed with my laptop. Will this work?

    Yes! The Husband Pillow is designed for firm back support, making it a great option for those with chronic back pain. It features: Structured support for both the cervical (neck) and lumbar (lower back) spine. Adjustable memory foam filling to customize firmness and support. 

    A detachable neck roll for additional support and posture alignment.

    I like to read in bed, but my headboard is very short. Will this pillow work with a short headboard?

    Yes! The Husband Pillow is designed to be freestanding, so it does not require a tall headboard for support. Its structured shape allows it to stand on its own, providing firm back and neck support while you read in bed.

    If you prefer extra height, the XXL version is a great choice, as it offers extended support for your upper back and shoulders. You can also place the pillow against the wall for additional stability.

    How do I adjust my pillow?

    You can adjust your pillow by accessing the inner cover or shell, Customize the fill: Add or remove the filling to achieve your desired level of firmness or softness. 

    Fluff and shape: Gently fluff the pillow to evenly distribute the filling for optimal comfort.

    This way, your pillow can be perfectly tailored to your unique sleep preferences!

    How can I contact customer support?

     You can easily reach our customer support team through email at info@husbandpillow.com or cs@husbandpillow.com. If you prefer to speak with someone, you can call us at 313-540-5520, extension 800. Alternatively, you can send us a text message at (313) 307-4720. We’re here to help and happy to assist you!

     Where are you located? / Where are you shipping from?

    We are located at 32655 Industrial Drive, Madison Heights, MI 48071, United States.

    How much does shipping cost, and how long does it take?

    For orders $50 and up, all products ship free to the Continental United States. When you place your order, you can count on our super-fast processing. Our average turnaround time is one business day. Orders received before 11 a.m. Monday through Friday often ship the same day! Read more about our complete shipping and return policy.

    What is the return policy?

    For our Husband and Wife pillows, we have a 101-day guarantee, which means you have 101 days after receiving your item to request a return. To receive free return shipping, you must request your return label within 31 days of receiving your item. We must receive your returned item before the 101st day.

    *Please note that after 31 days, we will still accept your return. However, return shipping is required to be paid by the buyer.

    As for our Microbead pillows and Exercise tools, you may return them within 30 days of delivery. During this period, you may request a free return label. Please note that you must return the item before the 30th day to receive a 100% refund of the product price.

     What are the different stuffings you have for the Wife Pillow?

    We offer different fill options for the Wife Pillow to suit your comfort preferences:

    • Fiberfill: Siliconized fiberfill with medium buoyancy, providing a soft yet resilient feel.
    • Feather: A plush option blended with white goose down and some siliconized fiberfill, offering a softer, less supportive feel.
    • Shredded Memory Foam (Cooling and Charcoal versions): These provide a squishy, firmer hold with a gel-like feel, rich in memory foam support.

    You can also combine two fillings to create a customized comfort level based on your preference.

     What is the difference between the Husband Pillow and Wife Pillow?

    The Husband Pillow is a versatile backrest and reading pillow, perfect for activities like reading, watching TV, gaming, or simply relaxing. It provides excellent support whether you're in bed, on the floor, or lounging on the couch.

    In contrast, the Wife Pillow is specifically designed as a sleeping pillow with armrests. Its ergonomic, contoured shape helps reduce nerve impingement, relieving issues like numbness and discomfort to promote a more restful sleep.

    Both pillows serve unique purposes—one for ultimate support while sitting up and the other for enhanced comfort while sleeping—ensuring the best of both worlds!

    Are you covered by HSA?

    Soon but not yet.  We currently don’t have direct access to that program, but some customers have successfully applied for credit after making their purchase. You may want to check with your provider to see if reimbursement is possible.

    Is the Pillow Machine Washable?

    The cover is machine washable, but the pillow itself cannot be washed due to the memory foam inside. To clean the cover, you must first remove the stuffing. The pillow can be dry-cleaned or spot-cleaned, as memory foam does not react well to moisture.

    My order is incomplete, will the remaining order still arrive?

    In rare cases, orders may be split into multiple shipments. If you notice a missing item, we recommend contacting our customer support team for assistance at cs@husbandpillow.com, via SMS at (313) 307-4720, or by phone at (313) 540-5520.

    I can't track my orders, the tracking number only shows Label Created since [Date]

    We sincerely apologize for this delay. While this is rare, if your tracking status has not been updated, please reach out to our customer support team so we can assist you further.

    What is the difference between Cooling and Charcoal Memory Foam?

    Cooling Memory Foam is infused with gel particles that help dissipate heat, preventing the pillow from retaining warmth. Charcoal Memory Foam contains charcoal, which absorbs odors and helps resist bacteria, mold, and allergens, keeping the pillow fresher over time.

    What are the benefit/s of Charcoal Memory Foam?

    Charcoal naturally neutralizes odors and has antibacterial properties, helping to resist mold, allergens, and unpleasant smells.

    My pillow is decompressed and big. How can I return it?

    To make returns easier, you can remove the filling/foam (no need to send this back), place the empty pillow shell into a smaller bag, and proceed with the return.

     Does Feather have Quills?

    No, our Feather Pillow is made from a 50/50 blend of Hungarian white goose down and siliconized fiberfill, ensuring a quill-free experience.

    My Pillow has a smell:

     We recommend placing the pillow in a dryer for 30 minutes to help eliminate any memory foam odor. This will also help fluff up the pillow and refresh it.

    I incorrectly input my address, can I still change it?

    If you incorrectly input your address, please reach out to our customer support team via email at info@husbandpillow.com or cs@husbandpillow.com, or via SMS at (313) 307-4720 or call at (313) 540 - 5520

     How can I request additional stuffing for my Husband/Wife Pillow?

    You can request extra stuffing by texting:

    • OOMPH (for Husband Pillow users)
    • WIFEOOMPH (for Wife Pillow users) to (313) 307-4720.

    Alternatively, you can have them processed through the links provided below:

    Husband Pillow - https://freegift.hitnotion.com/oomph/

    Wife Pillow - https://freegift.hitnotion.com/wifeoomph/

    You’ll only need to cover the shipping cost!

    How can I join the VIP Brand Ambassador Program?

    You can join by visiting the VIP Program page on our website or by texting:

    • WIFEY01 (for Wife Pillow users)
    • VIPINFLU (for Husband Pillow users) to (313) 307-4720

     How do I qualify for free shipping?

    To qualify for free shipping, place an order of $50 or more (before taxes and after discounts). Once your cart reaches this amount, the free shipping option will automatically be applied at checkout.

     Are your pillows available in-store?

    Our pillows are exclusively available online. You can browse our full collection and make a purchase directly through our website for the best selection and deals.

    Do the pillows contain PBDEs?

    No, our pillows do not contain PBDEs or any harmful flame retardants. We prioritize safety and quality, ensuring that our materials meet high standards for comfort and well-being. If you have any other questions about our products, feel free to ask, we're happy to help.

     Is this OEKO-Tex Standard 100 Certified?

    Yes, this product is OEKO-TEX Standard 100 certified. 

    You can refer to this shared link:Shanghai Merriers OEKO-TEX 2022.PDF

    This confirms the certification for polyurethane foam tested under STANDARD 100 by OEKO-TEX. Let us know if you have any other questions.

    What is CertiPUR-US certification?

    CertiPUR-US is a certification for foam products, ensuring that they are made without harmful chemicals like formaldehyde, heavy metals, phthalates, or ozone depleters. It also guarantees low VOC (volatile organic compound) emissions for indoor air quality. Products with this certification meet specific environmental, health, and durability standards, which can be important for consumers looking for non-toxic and high-quality foam in mattresses, pillows, and furniture.

    California residents - questions about Proposition 65?

    Proposition 65 is a California law requiring businesses to provide warnings if their products contain chemicals known to the state to cause cancer, birth defects, or reproductive harm. The law applies to a wide range of consumer goods, including furniture, bedding, and home products. A Prop 65 warning doesn’t necessarily mean a product is unsafe; rather, it informs consumers of potential exposure to specific chemicals. Many businesses label their products with this warning even if the risk is minimal, mainly due to California’s strict regulations.

    I noticed an odor upon unpacking my pillow. Is this normal?

    The pillow was air-compressed immediately after it was manufactured, and sometimes, memory foam requires ventilation to dissipate the new foam smell.

    We recommend placing the pillow in a dryer for 30 minutes. This will help eliminate memory foam odor by letting it turn off the gas. Additionally, it will help to fluff up the pillow and remove any lingering smell.

    What is the warranty on pillows?

    We offer a generous 101-day return policy for both Husband Pillow and Wife Pillow products. For our microbead pillows, we provide a 30-day warranty to ensure your satisfaction.

    What is the return policy if I’m not satisfied with the Husband Pillow?

    The Husband Pillow comes with a 100-day money-back guarantee. If you’re not satisfied, you can return it for a full refund within 100 days of purchase.

    How long is the trial period, and what does the risk-free trial include?

    The trial period lasts for 100 days. During this time, you can test the pillow and return it if it doesn’t meet your expectations.

    Is there a warranty on the Husband Pillow, and how long does it last?

    Yes, the Husband Pillow comes with a 3-year warranty, covering any defects in materials or workmanship.

    What is How do I contact customer service if I have issues with my order?

    You can contact customer service via email or phone, which are listed on the official Husband Pillow website. They offer assistance with orders, returns, and product issues. You can reach our customer support team via email at info@husbandpillow.com or 1hitnotion@gmail.com, or by calling us at 313-540-5520. You can also send an SMS to the same number for quick assistance.

    Do you offer free shipping, and how long does delivery take?

    Yes, free shipping is often available within the U.S. Standard delivery usually takes 5-7 business days, but expedited shipping options are available at checkout.

    How do I request extra foam if I want to customize the firmness further?

    If you need more filling, you can order an extra foam bag through the Husband Pillow website or contact customer service for assistance. You can reach our customer support team via email at info@husbandpillow.com or 1hitnotion@gmail.com, or by calling us at 313-540-5520. You can also send an SMS to the same number for quick assistance.

    Can I exchange my Husband Pillow for a different size if needed?

    Yes, exchanges are allowed within the trial period. You can exchange your pillow for a different size or model if it better suits your needs.

    Will I be refunded if I return the Husband Pillow within the trial period?

    Yes, if you return the pillow within the 100-day trial, you’ll receive a full refund, no questions asked.

    What payment methods do you accept when purchasing online?estion?

    The website accepts major credit cards (Visa, MasterCard, American Express), PayPal, and some alternative payment options.

    How can I track my shipment after placing an order for the Husband Pillow?

    After placing your order, you’ll receive an email with tracking details. You can use this to monitor the status and estimated delivery time of your pillow.

    Returns and Refunds

    1. What is your return policy?
      We offer a 101-day guarantee on all products. If you’re not satisfied, you can request a return within 101 days of receiving your item. Free return shipping is available if you request a return label within 31 days of receipt. After 31 days, return shipping is covered by the customer.
    2. How do I initiate a return?
      To initiate a return, contact our customer support team via email with your order number and reason for return. We will provide you with a return label and instructions on how to ship the item back to us. You can reach our customer support team via email at info@husbandpillow.com or 1hitnotion@gmail.com, or by calling us at 313-540-5520. You can also send an SMS to the same number for quick assistance.
    3. How long does it take to process a refund?
      Once we receive your returned item, we will process the refund within 7-10 business days. The refund will be issued to your original payment method, and you will receive a confirmation email once the process is complete.
    4. Do you accept returns for items purchased during a sale?
      Yes, sale items are eligible for return under our 101-day guarantee. However, the original sale price will be refunded, not the full price.
    5. What if I need to exchange my pillow for a different size or firmness?
      If you would like to exchange your pillow, contact customer service to discuss your preferences. We will arrange an exchange within the 101-day return window. If the exchange is made within 31 days, we will cover the return shipping. You can reach our customer support team via email at info@husbandpillow.com or 1hitnotion@gmail.com, or by calling us at 313-540-5520. You can also send an SMS to the same number for quick assistance.

    Can I return a customized or personalized product?Personalized or customized products may not be eligible for returns unless they are defective or damaged. Please contact customer support to discuss your specific situation. You can reach our customer support team via email at info@husbandpillow.com or 1hitnotion@gmail.com, or by calling us at 313-540-5520. You can also send an SMS to the same number for quick assistance.